Q: Are you a manufacturer or a trading company?

A: We are professional outdoor gear manufacturer since 2005.

Q: What is your Minimum Order Quantity (MOQ)?

Our minimum order quantity varies depending on the product type and customization requirements. For standard products, the MOQ typically starts at 100. For customized items, the MOQ may be higher. Please contact us for more details and specific requirements.

Q: Do you provide samples? How can I receive one?

A: Yes, we offer samples of our products. You can request a sample by contacting our sales team. There may be a fee associated with the sample and shipping cost, but we often offer the sample cost as a credit toward your full order once placed. Please reach out to us for more information on how to request your sample.

Q: Do you offer customization services?

A: Yes, we specialize in providing customized solutions to meet your specific needs. Whether it’s adjusting product specifications or creating something entirely unique, we are happy to work with you to deliver the perfect product. Contact us to discuss your requirements.

Q: I have a design/graphic/sketch; can you help me manufacture it?

A: Absolutely! We can take your design, graphic, or sketch and turn it into a finished product. Our team of experts will work closely with you to ensure that your vision is brought to life with the highest quality and precision. Please share your design with us, and we’ll guide you through the production process.

Q: Can I print my logo on your products?

A: Yes, we offer logo printing on most of our products. Whether it’s screen printing, embroidery, or other methods, we can help personalize your items. Please contact our team for more details on logo placement, size, and customization options.

Q: What is the lead time for my order delivery?

A: The delivery time depends on the product type, customization, and order quantity. Typically, production and shipping can take between 3-4 weeks. Once your order is confirmed, we will provide a specific delivery timeline based on your requirements.

Q: What is the product warranty period?

A: Our products come with a standard warranty of one year, which covers manufacturing defects. For more details on warranty terms and conditions, please refer to our warranty policy page or contact our customer support team.

Q: Can I visit your factory?

A: Yes, we welcome visits to our factory! If you would like to see our production process firsthand or discuss your order in person, please contact us to schedule a visit. We’ll be happy to give you a tour of our facilities.